Individualization and the delivery of welfare services: contestation and complexity

The conception of welfare services has changed to consider the more specialized needs of individual users or consumers. This book examines the contradictions and complexities of contemporary individualized welfare services, with special reference to service groups who are deeply dependent on service delivery for their quality of life ÍNDICE: - Preface and acknowledgments - Notes on Contributors - PART I: Theoretical Perspectives on Individualization and the Delivery of Welfare Services; A. Yeatman - Introduction - The Twentieth Century Idea of the Self and itsExpression in the Ethos of the Welfare State - The Individual as a Centre of Subjective Experience and the Right to Self-preservation - The Self as the Subject of Welfare - The Will as the Subject of Welfare: The Consumer Model of Service Delivery - The Inter-subjective Nature of Person-centred Service Delivery - Governing Welfare Services - Part II: The Case Studies - Public Bureaucracy and Customer Service: The Case of Centrelink 1996-2004; A. Yeatman - Gettingto Count: The Looking After Children (LAC) Initiative; A. Yeatman and J. Penglase - Care for the Self: b Community Aged Care Packagesb ; M. Fine with A. Yeatman - Service Delivery and HIV-Positive Gay Men: Pre and Post Advent of Highly Active Antiretroviral Treatment (HAART); - A. Yeatman and G. W. Dowsett - Facilitating Independen

• ISBN: 978-1-4039-8808-9
• Editorial: Palgrave Macmillan
• Encuadernacion: Cartoné
• Páginas: 272
• Fecha Publicación: 05/12/2008
• Nº Volúmenes: 1
• Idioma: Inglés