Don't be that boss: how great communicators get the most out of their employees and their careers

Don't Be That Boss gives leaders hope that they can manage their employees more effectively and enjoy their work more, every day. The book follows ‘strong boss’ Mike and ‘weak boss’ Chad through a typical day. Their meetings, conferences, one-on-ones, break room banter, phone calls - and even e-mails - will all be very familiar to every reader who is in charge of managing others; some painfully so. Mark builds the scenarios from his own experiences and the situations his clients tell him they face every day and offers a detailed comparisonof two committed and bright people who take far different paths with contrasting results when faced with episode after episode of employee communication. Chad goes through the same scenarios as Mike - they work at the same company, but run separate divisions - but with much different results. Chad is going to have an unimpressive day, because he thinks communication with employees is a simple ‘if/then’ process. ‘If’ he tells them something, ‘then’ they should understand it, do what he asks, and be happy to do so while they're at it. As a result, Chad repeatedly has negative or lackluster results. He's not going to catch on until late in the day - at the concluding section of the book - that being right is not enough to succeed at being a boss. This ultimately shows readers how to emulate Mike while rooting for Chad, who's really a decent fellow,to figure it out.

• ISBN: 978-0-470-48585-9
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 224
• Fecha Publicación: 20/11/2009
• Nº Volúmenes: 1
• Idioma: Inglés