Capturing the flavor and breadth of the industry, Introduction to HospitalityManagement, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student's appreciation for the field. This new edition includes access to an enhanced Companion Web Site and features more on event management, sustainable hospitality, and globalization. INDICE: PART I: THE HOSPITALITY INDUSTRY AND TOURISM 1. Welcome to the Hospitality Industry 2. Tourism PART II: LODGING 3. The Hotel Business 4. Rooms Division Operations 5. Food and Beverage Operations PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES 6. Restaurant Business 7. Restaurant Operations 8. Managed Services 9. Beverages PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT 10. Recreation, Theme Parks and Clubs 11. Gaming Entertainment PART V: ASSEMBLIES AND EVENT MANAGEMENT 12. Meetings, Conventions, Expositions 13. Special Events PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY 14. Leadership and Management 15. Planning 16. Organizing 17. Communicating and Decision-Making 18. Human Resources and Motivation 19. Control
- ISBN: 978-0-13-510951-9
- Editorial: Pearson/Prentice Hall
- Encuadernacion: Rústica
- Páginas: 704
- Fecha Publicación: 05/08/2009
- Nº Volúmenes: 1
- Idioma: Inglés