Effective communication skills have become essential for professionals who wish to achieve the desired levels of performance in today`s increasingly competitive business environment. This practical guide will help professionals to communicate skilfully and persuasively. INDICE: PrefaceIntroductionUsage and Rhetoric - Some BasicsWritten Communication I - Reports, Memos, Agenda and MinutesWritten Communication II - External CorrespondenceOral Communication - Public Speaking and Group DynamicsAudio-Visual Aids and Multimedia PresentationInformation Technology for Professional CommunicationBibliographyAppendices: Some Commonly Confused Words and Their Correct UsageIndex
- ISBN: 978-0-7619-9363-6
- Editorial: SAGE Publications Pvt. Ltd
- Encuadernacion: Rústica
- Páginas: 240
- Fecha Publicación:
- Nº Volúmenes: 1
- Idioma:
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