Theories of performance: organizational and service improvement in the public domain
Talbot, Colin
How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, andsociety as a whole? In other words: how well do they perform? In this book, Colin Talbot examines how we can understand this issue of performance in the public services. INDICE: 1: Introduction; Section I: Performance and Theory; 2: Problematics of Performance; 3: Theories and Performance; Section II: Governance and Performance; 4: Performance Regimes: Institututions; 5: Performance Regimes: Interventions; 6: Performance and Public Value(s); Section III: Performance and Organizations; 7: Performance and Organizations; 8: Performance and Public Organizations; Section IV: Conclusions; 10: Individual, Managerial, and Organizational Responses; 11: Shaping Public Performance
- ISBN: 978-0-19-957596-1
- Editorial: Oxford University
- Encuadernacion: Cartoné
- Páginas: 272
- Fecha Publicación: 30/09/2010
- Nº Volúmenes: 1
- Idioma: Inglés