Crisis management in acute care settings: human factors, team psychology, and patient safety in a high stakes environment

Critical situations in acute and emergency care are one of the great clinicalchallenges because of the uncertainty, high stakes, time pressure, and stressthat are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Following an initial section discussing the basic principles of human behavior and decision making, the various influences on safe patient care are discussed in depth. These are divided into three interacting groups: individual factors, team factors, and organizational factors. Relevant psychological theories are carefully examined, and case studies and descriptions of proven strategies help to groundthese theories in daily practice. This newly revised edition, in which each chapter has been enlarged and updated, will help both physicians and non-physicians to better understand the principles of human behavior and decision makingin critical situations and thus to provide safer treatment. A comprehensive outline of issues relevant to error prevention and safe practice in the acute and emergency health care setting. All chapters enlarged and updated since the first edition. Includes case reports and descriptions of proven strategies that help to ground the psychological theory in daily practice. Blends the strengths of clinicians and psychologists into a readily accessible text that will assist both physicians and non-physicians. INDICE: Part I: Basic Principles: Error, Complexity, and Human Behavior: The Human Factors: Errors and Skills. The Challenge of Acute Healthcare. The Nature of Error.-The Psychology of Human Action. Part II: Individual Factors ofBehavior: Human Perception: the Way. We See Things.-Information Processing and Mental Models: World Views.-Goals and Plans: Turning Points for Success.-Attention: in the Focus of Consciousness.-Stress.-Strategies for Action: Ways toAchieve Good Decisions. Part III: The Team: The Key to Success: Teamwork.-Speech is Golden: Communication.-Leadership Part IV: The Organization: Organizations and Human Error.-Reliable Acute Care Medicine.

• ISBN: 978-3-642-19699-7
• Editorial: Springer Berlin Heidelberg
• Encuadernacion: Cartoné
• Páginas: 240
• Fecha Publicación: 01/07/2011
• Nº Volúmenes: 1
• Idioma: Inglés