The customer experience edge: technology abd techniques for delivering an eduring; profitable and positive experience to your customers

The customer experience edge: technology abd techniques for delivering an eduring; profitable and positive experience to your customers

Soudagar, Reza
Iyer, Vinay
Hildebrand, Volker

30,34 €(IVA inc.)
  • ISBN: 978-0-07-178697-X
  • Editorial: McGraw-Hill
  • Encuadernacion: Tela
  • Páginas: 320
  • Fecha Publicación: 23/09/2011
  • Nº Volúmenes: 1
  • Idioma: Inglés