Management information systems, moving business forward

INDICE: Chapter 1 Introduction to Information Systems and Their Importance to Individuals, Organizations, and Society 1.1 Why Should I Study Information Systems?1.2 Overview of Computer-Based Information Systems1.3 How Does IT Impact Organizations?1.4 Importance of Information Systems to SocietyChapter 2 Organizational Strategy, Competitive Advantage, and Information Systems 2.1 Business Pressures, Organizational Responses, and Information Technology Support2.2Competitive Advantage and Strategic Information Systems2.3 Business - Information Technology AlignmentChapter 3 Data Management 3.1 Managing Data3.2 The Database Approach3.3 Database Management Systems3.4 Data Warehousing3.5 Knowledge ManagementChapter 4 Telecommunications and Networking 4.1 What Is a ComputerNetwork?4.2 Network Fundamentals 4.3 The Internet and the World Wide Web4.4 Network ApplicationsChapter 5 Business Intelligence: What Information Systems Provide for Me5.1 Managers and Decision Making5.2 What Is Business Intelligence?5.3 Business Intelligence Applications for Data Analysis5.4 Business Intelligence Applications for Presenting Results5.5 Business Intelligence in Action: Corporate Performance ManagementChapter 6 Ethics and Privacy 6.1 Ethical Issues6.2 PrivacyChapter 7 Information Security 7.1 Introduction to Information Security7.2 Unintentional Threats to Information Systems7.3 Deliberate Threats to Information Systems7.4 What Organizations Are Doing to Protect Information Resources7.5 Information Security ControlsChapter 8 Social Networks 8.1 Web 2.0 Underlying Technologies8.2 Web 2.0 Applications8.3 Categories of Web 2.0 SitesChapter 9 E-Business and E-Commerce 9.1 Overview of E-Business and E-Commerce9.2 Business-to-Consumer (B2C) Electronic Commerce9.3 Business-to-Business (B2B)Electronic Commerce9.4 Electronic Payments9.5 Ethical and Legal Issues in E-BusinessChapter 10 Wireless, Mobile Computing, and Mobile Commerce 10.1 Wireless Technologies10.2 Wireless Computer Networks and Internet Access10.3 Mobile Computing and Mobile Commerce10.4 Pervasive Computing10.5 Wireless SecurityChapter 11 Information Systems within the Organization11.1 Transaction Processing Systems11.2 Functional Area Information Systems11.3 Enterprise Resource Planning Systems11.4 Reports Chapter 12 Extending the Organization to Customers 12.1Defining Customer Relationship Management12.2 Operational Customer Relationship Management Systems12.3 Analytical Customer Relationship Management Systems12.4 Other Types of Customer Relationship Management Systems Chapter 13 Extending the Organization Along the Supply Chain 13.1 Supply Chains13.2 Supply ChainManagement 13.3 Information Technology Support for Supply Chain Management Chapter 14 Acquiring Information Systems and Applications 14.1 Planning for and Justifying IT Applications14.2 Strategies for Acquiring IT Applications14.3 The Traditional Systems Development Life Cycle14.4 Alternative Methods and Toolsfor Systems Development14.5 Vendor and Softwar

• ISBN: 978-0-470-88919-0
• Editorial: John Wiley & Sons
• Encuadernacion: Rústica
• Páginas: 640
• Fecha Publicación: 17/01/2012
• Nº Volúmenes: 1
• Idioma: Inglés