This book provides a knowledge base for those in the Hotel or Hospitality industry. It is divided into nine sections, each examining a specific hotel department or activity and presents a variety of viewpoints on the duties, responsibilities, problems and opportunities encountered there. Multidimensional case studies challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may involve other hotel resources and departments.
- ISBN: 978-0-470-17714-3
- Editorial: John Wiley & Sons
- Encuadernacion: Rústica
- Páginas: 512
- Fecha Publicación: 19/01/2010
- Nº Volúmenes: 1
- Idioma: Inglés