Managing workplace bullying: how to identify, respond to and manage bullying behaviour in the workplace
Oade, Aryanne
This is a comprehensive, practical and engaging book designed to help readersto recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour. INDICE: - Overview - The Structure of The Book - The Scope of This Book: What The Book Is About and What You Won't Find in It - What is Workplace Bullying?: The Behaviours and Dynamics that Constitute Workplace Bullying - Why People Bully Their Colleagues: The Psychological Profile of a Workplace Bully - Sowing The Seeds for Bullying: The First Interactions Between a Bully and Their Target - The Bullying Dynamic: Issues of Power and Choice at The Heart of a Bullying Relationship - Resisting a Workplace Bully: Choosing to Assert Yourself, Managing Your Boundaries - Managing a Workplace Bully: Confronting Bullying Behaviour in a Team Member - The Role of Friends and Family Members: Supporting Someone You Know Through an Experience of Workplace Bullying - A Cautionary Tale: A Case Study - The Human Consequences of Workplace Bullying: Common Emotional, Psychological and Physical Reactions to Being Bullied at Work - Aftermath: Final Thoughts on Workplace Bullying - References, Useful Websites, Recommended Reading
- ISBN: 978-0-230-22808-5
- Editorial: Palgrave Macmillan
- Encuadernacion: Cartoné
- Páginas: 192
- Fecha Publicación: 30/11/2009
- Nº Volúmenes: 1
- Idioma: Inglés