Value-focused business process engineering : a systems approach: with applications to human resource management
Neiger, D.
Churilov, L.
Flitman, A.
One of the keys to successful business process engineering is tight alignmentof processes with organisational goals and values. Historically, however, it has always been difficult to relate different levels of organizational processes to the strategic and operational objectives of a complex organization with many interrelated and interdependent processes and goals. This lack of integration is especially well recognized within the Human Resource Management (HRM) discipline, where there is a clearly defined need for greater alignment of HRMprocesses with the overall organizational objectives. Value-Focused Business Process Engineering is a monograph that combines and extends the best onoffer in Information Systems and Operations Research/Decision Sciences modelling paradigms to facilitate gains in both business efficiency and business effectiveness. Integrates for the first time the best aspects of event-process driven chains and value-focused thinking Provides the framework and implementation guidelines to ensure that business activities are congruent with organizational values and strategic objectives Combines OR/MS and IS modelling paradigmsto facilitate gains in both business efficiency and effectiveness INDICE: General introduction.- Human resources management context.- Business objects modelling.- Business process modelling with EPC.- Requirements for a value-focused EPC: ‘WHAT’ dimension.- Building a value-focused EPC: ‘HOW’ dimension.- Application of value-focused process engineering to HRM context.- Decision enabled e-EPC.- Conclusions and future directions.- Index.
- ISBN: 978-0-387-09520-2
- Editorial: Springer
- Encuadernacion: Cartoné
- Páginas: 280
- Fecha Publicación: 01/11/2008
- Nº Volúmenes: 1
- Idioma: Inglés