The path to becoming an effective supervisor begins with practical knowledge and skills. Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 8e, International Edition gives you the tools to develop superior supervisory skills and a firm grasp of management principles. Through their "hands-on" approach to Supervision, the authors will inspire you with their positive approach to working WITH people to develop and empower them in their jobs. Incorporating cutting-edge content with real-world cases and Skill Builders that give you plenty of opportunities to hone your new Supervision skills, the Eighth Edition of this best-selling text is an essential resource that you will turn to again and again throughout your supervisory career. INDICE: Part One: OVERVIEW. 1. Supervisory Management Roles and Challenges. Part Two: PLANNING. 2. Fundamentals of Planning. 3. Decision Making, ProblemSolving, and Ethics. 4. Fundamentals of Organizing. 5. Delegating Authority: Empowering Others. Part Three: LEADING. 6. Communication. 7. Motivation. 8. Leadership. 9. Group Development, Team Building and Conflict Management. Part Four: SKILL DEVELOPMENT 10. Conducting Meetings and Facilitation Skills. 11. Coaching for Higher Performance. 12. Managing Change, Time and Stress. Part Five:CONTROLLING. 13. The Art of Controlling. 14. Controlling Productivity, quality and Safety. Part Six: MANAGING HUMAN RESOURCES AND DIVERSITY. 16. Selecting,Appraising and Disciplining Employees. 17. The Supervisor: Labor Relations and Legal Issues.
- ISBN: 978-0-538-47205-0
- Editorial: South Western College
- Encuadernacion: Rústica
- Páginas: 560
- Fecha Publicación: 26/02/2010
- Nº Volúmenes: 1
- Idioma: Inglés