Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across a wide range of work situations. The book makes the feedback process easy to understand with a detailed six-step framework. It covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios¿including situations where giving feedback feels more like giving an acid bath.
- ISBN: 978-1-4398-4093-1
- Editorial: Productivity Press
- Encuadernacion: Rústica
- Fecha Publicación: 14/01/2011
- Nº Volúmenes: 1
- Idioma: Inglés