Results now for nonprofits: purpose, strategy, operations, and governance

INDICE: Preface. Acknowledgments. Part I: Setting the Frame. Chapter 1: TheFour Pillars of High-performance. Defining High Performance. The Third Envelope. Chapter 2: Planning Rules. Just Say No. Just Say Yes. Show Me the Money. Bottom Lines. Chapter 3: All Together. Master Plan. Be Quick. Part II: Purpose.Chapter 4: Values. Getting Real. Talk that Walks. Chapter 5: Mission. Who areour Customers? What Difference do we Make? How are we Better than our Rivals?The Sweet Spot. Hoop Dreams. Part III: Strategic Plan. Chapter 6: Lines of Business. What Are We Doing Now. Means and Ends. Making Lines of Business. Chapter 7: Success Measures. Measuring Unmeasurable. Why Measure. Making Success Measures. Chapter 8: Vision Statement. Vision Types. Making Statements. Chapter 9: Vision Strategies. Making Strategies. Part IV: Operating Plan. Chapter 10: Goals. Department Map. Making Goals. Chapter 11: Budget. Part V: Governance Plan. Seven Realities. Chapter 12: Delegation. Low Hanging Fruit. Duties. Guidelines. Chapter 13: Accountability. Agendas. Assessments. Chapter 14: Smart Board. Help Me Help You. Adding Value. Appendixes. Appendix A: BAM. Appendix B: First Cut. Appendix C: Final Answer. Appendix D: Board Meeting Advance Information Template. Notes. References. About the Author. Index.

• ISBN: 978-0-471-75824-2
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 304
• Fecha Publicación: 19/01/2011
• Nº Volúmenes: 1
• Idioma: Inglés