With its balanced mix of theory and practice, as well as current coverage of emerging trends and topics, MODERN HUMAN RELATIONS AT WORK, 11e, InternationalEdition is a pre-eminent textbook for introducing students and novice practitioners to the field. Author Kathryn W. Hegar provides many practical examples and techniques, as well as experiential and application-oriented exercises to show how human relations concepts and skills can increase productivity and jobsatisfaction in the workplace. The 11th edition's 14 chapters are brimming with self-assessment and self-study tools. The course material flows from the human element to the work environment and then focuses on the methods and techniques for achieving an effective fit between people and organizational systems. INDICE: Preface. Part I: INTRODUCTION. 1. The Nature of Human Relations. 2. Fundamentals of Motivation. Part II: THE SOCIAL SYSTEM. 3. Individual Behavior. 4. Group Behavior. 5. The Informal Organization. Part III: THE TECHNICAL SYSTEM. 6. Technology and People at Work. 7. Productivity and Quality Improvement. 8. Job Redesign and Job Enrichment. Part IV: The Administrative System. 9.Fundamentals of Leadership. 10. Developing, Appraising, and Rewarding Employees. Part V: BEHAVIORAL EFFECTIVENESS. 11. Communicating for Effectiveness. 12.Managing Conflict and Change. Part VI: LOOKING TO THE FUTURE. 13. Human Relations in Global Business. 14. Human Relations Challenges of the Future. Notes. Subject Index.
- ISBN: 978-0-538-48184-7
- Editorial: South Western College
- Encuadernacion: Rústica
- Páginas: 656
- Fecha Publicación: 05/03/2011
- Nº Volúmenes: 1
- Idioma: Inglés