Putting patients first: best practices in patient-centered care

This second edition offers a comprehensive introduction to the patient-centered care model. This thoroughly updated edition provides a complete guide to patient-centered care, with applications for all health care organizations, professionals, managers, and students. Offering best practices in patient-centeredcare practice, the book covers the origins and development of the patient-centered care model, the nine elements of patient-centered care, as well as key issues such as managed care, workforce shortages, patients' right to know legislation, and hospital marketing and branding efforts. The book is rich with real-life case examples to drive home the book's lessons. INDICE: Acknowledgments. The Editors. The Contributors. Prologue (AngelicaThieriot). Introduction: Patient-Centered Care Moves into the Mainstream (Susan B. Frampton). PART ONE: ESSENTIAL ELEMENTS OF PATIENT-CENTERED CARE. One: Human Interactions and Relationship-Centered Caring (Jean Watson and Susan B. Frampton). Two: Access To Information: Informing and Empowering Diverse Populations (Candace Ford Gray and Michele A. Spatz). Three: Healing Partnerships: The Importance of Involving Patients, Families, and Volunteers (Alexandra Harrison, Gail Mackean, and Margaret Cullivan). Four: Nutrition: The Nurturing and Healing Aspects of Food (David L. Katz and F. Nicholas Jacobs). Five: SpiritualAnd Cultural Diversity: Inner Resources for Healing (Steven L. Jeffers and Dennis Kenny). Six: Integrating Complementary and Alternative Practices Into Conventional Care (David L. Katz and Ather Ali). Seven: Effects Of Viewing Art onHealth Outcomes (Roger S. Ulrich). Eight: Healing Environments: Creating a Nurturing and Healthy Environment (Kimberly Nelson Montague and Robert F. Sharrow). Nine: Healthy Communities: Expanding the Boundaries of Health Care (Randall L. Carter and Catherine Whalen). PART TWO: CURRENT TRENDS IN PATIENT-CENTERED CARE. Ten: Building The Business Case for Patient-Centered Care (Patrick A. Charmel). Eleven: The Physician-Patient Relationship in the Patient-Centered Care Model (Steven F. Horowitz and H. Lee Kanter). Twelve: Adapting Patient-Centered Care to Diverse Health Care Settings (Heidi Gil, Wendy W. Peche, and Philip J. Wilner). Thirteen: Integrating Quality and Safety with Patient-CenteredCare (Carrie Brady and James B. Conway). Fourteen: Patient-Centered Care as Public Policy: The Role of Government, Payers, and the General Public (Carolyn M. Clancy, Janet M. Corrigan, and Dwight N. Mcneill). Fifteen: Breaking Down the Barriers to Patient-Centered Care (Carrie Brady and Susan B. Frampton). Epilogue (Linda K. Kenney). Index.

• ISBN: 978-0-470-37702-4
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 368
• Fecha Publicación: 05/11/2008
• Nº Volúmenes: 1
• Idioma: Inglés