Working with and evaluating difficult school employees

Managing difficult employees is one of the most challenging aspects of a school leaders' job. Working With and Evaluating Difficult School Employees is designed to help educational leaders learn and apply specific techniques and strategies for effectively dealing with difficult school employees. Drawing on their extensive experiences in working productively with marginal, deficient, anddownright difficult school employees, John F. Eller and Sheila Eller provide essential information and proven strategies to help administrators improve their leadership skills and competencies in dealing with employees who may have negative attitudes, display a lack of awareness about their behaviour, blame others for problems, or are marginal performers. This resource opens each chapter with an overview of the content, offers a summary with questions for reflection, and presents easy-to-understand concepts, actual stories and vignettes, and abundant templates, bullet points, and key points throughout. A ready reference that allows readers to go to the specific section that meets their immediate needs, the book outlines: The nature of difficult employees; Skills and tools for confronting the behaviours of difficult employees and achieving successful results; Self-protection techniques for handling emotionally-draining encounters while staying on track with an improvement agenda; Specific strategies for working with teachers, paraprofessionals and teaching assistants, administrative assistants and office staff, and custodians. INDICE: The Nature of Difficult//Marginal Employees; Why Don't These People Listen to Reason and Improve?: Characteristics of Difficult Employees Lack of Awareness of Negative Behavior Denial of Negative Behavior Blaming Others for Their Situation or Behavior Summary / Skills and Tools Do I Need in Order toTake This Situation On? : Background of Employee Discipline Employee Discipline A Competencies-based Approach to Thinking about Employee Problems When Working with Difficult or Deficient Employees Designing a Plan for Working with Deficient Employees Summary / Strategies for Confronting Marginal and Deficient Behaviors : Framing Taking Advantage of Your Natural Power When Confronting Behaviors Developing Precise and Powerful Written Follow-up to Verbal Conferences Criteria for Directives Summary / Protecting Yourself While Dealing with Difficult Employees : Presuppositions Reflecting Displacing Negative Energy Self Protection Strategies Details for Self-protection strategies Summary / Strategies for Working with Difficult//Marginal Teachers : Ability to Describe Deficient or Substandard Work Base and Surface Competencies Writing Teacher Growth Plans Delivering a Negative Message or a Contract Termination Message to a Teacher Summary / Strategies for Working with Difficult//Marginal Secretaries and Office : Handling Your Secretary Base and Surface Competency Identification Template Writing Letters of Reprimand for Administrative Assistants//SecretariesTemplate for Delivering a Termination Message to a Secretary Summary / Strategies for Working with Difficult//marginal Paraprofessionals or Teaching Assistants : Base and Surface Competency Identification Template Growth Plan Development Template Sample Completed Growth Plan Template for Delivering a Performance Concern or Termination Message to a Paraprofessional or Teaching Assistant Summary / Strategies for Working with Difficult//marginal Custodial Staff : Types of Difficulties Faced by Principals Addressing Concerns While Avoiding Owning the Problem Strategies for Avoiding Taking on Other People's Problems Employee Discipline Strategies and Consequences for "Difficult" Behavior Termination Strategies Template for Delivering a Performance Concern or Termination Message to a Custodian

• ISBN: 978-1-4129-5868-4
• Editorial: Sage Publications
• Encuadernacion: Rústica
• Páginas: 144
• Fecha Publicación: 28/02/2010
• Nº Volúmenes: 1
• Idioma: Inglés