Matching supply with demand: an introduction to operations management

This book represents the essential body of knowledge for an introductory operations management course. The guiding principle in the development of MatchingSupply with Demand has been "real operations, real solutions". INDICE: 1 Introduction 1 2 The Process View of the Organization 10 3 Understanding the Supply Process:Evaluating Process Capacity 32 4 Estimating and Reducing Labor Costs 56 5 Project Management 80 6 The Link between Operations and Finance 96 7 Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model 114 8 Variability and Its Impact on Process Performance: Waiting Time Problems 146 9 The Impact of Variability on Process Performance: Throughput Losses 185 10 Quality Management, Statistical Process Control,and Six-Sigma Capability 200 11 Lean Operations and the Toyota Production System 224 12 Betting on Uncertain Demand: The Newsvendor Model 242 13 Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity 272 14 Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model 28915 Risk-Pooling Strategies to Reduce and Hedge Uncertainty 323 16 Revenue Management with Capacity Controls 357 17 Supply Chain Coordination 377 18 Sustainable Operations 407 19 Business Model Innovation 416 APPENDIXES A Statistics Tutorial 430 B Tables 439 C Evaluation of the Loss Function 451 D Equations andApproximations 454 E Solutions to Selected Practice Problems 462 GLOSSARY 484REFERENCES 494 INDEX OF KEY "HOW TO" EXHIBITS 497 SUMMARY OF KEY NOTATION ANDEQUATIONS 498 INDEX 000

• ISBN: 978-0-07-132622-3
• Editorial: McGraw-Hill
• Encuadernacion: Rústica
• Páginas: 480
• Fecha Publicación: 01/06/2012
• Nº Volúmenes: 1
• Idioma: Inglés