Illustrated course guides: written communication - soft skills for A digital workplace

Give your students a 360 degree education and a career advantage with Illustrated Course Guides: Written Communication - Soft Skills for a Digital Workplace from the Illustrated Series. This text delves into the importance of effective and professional written communication from creating professional documentation to everyday E-mail correspondence. With the signature two-page spread format, Illustrated Course Guides: Written Communication - Soft Skills for a Digital Workplace from the Illustrated Series provides reader-friendly instructionon a subject once regarded as unable to be taught within the classroom. INDICE: Unit A: Understanding the Basics of Verbal Communication. Unit B: Working with Customers. Unit C: Developing Professional Telephone Skills. UnitD: Improving Informal Communication. Unit E: Making Formal Presentations.

• ISBN: 978-1-133-18761-5
• Editorial: South Western College
• Encuadernacion: Rústica
• Páginas: 152
• Fecha Publicación: 02/05/2012
• Nº Volúmenes: 1
• Idioma: Inglés