New computer and communications technologies have acted as the catalyst for arevolution in the way goods are produced and services delivered, leading to profound changes in the way work is organized and the way jobs are designed. This important new book examines the nature, setting and impact of new technologies on work, organization and management. Conventional debates about new technology often invoke optimistic visions of enhanced democracy, rising skills andeconomic abundance; others predict darker scenarios such as the destruction of jobs through labour-eliminating devices.This book proposes an alternative perspective, arguing that technology can be powerful, but in and of itself has no independent causal powers. It considers the impact of new technologies on manufacturing, clerical, administrative and call centre employment, in both managerial and professional arenas, and introduces the growing phenomena of telework. The book also assesses the important political and economic forces that restrict or facilitate the flow of new technologies on national and global levels. "New Technology @ Work" is an illuminating and thought-provoking text that will prove invaluable to all serious students of business, management and technology. INDICE: 1. Introduction- New Technology at Work 2. Organizational Change: Theories of Technological Change at Work 3. Manufacturing Management: the Integration of Technical and Organizational Systems 4 Technological Innovation andClerical Work: Call Centres and the Reorganization of Office and Interactive Service Employment 5. New Information- Communication Technologies and the Organization of Managerial and Professional Work 6. New Forms of Work Organizationand the Technological Revolution: Distributed Work Arrangements and Telework 7. New Technologies and New Patterns of Institutional Relationships in the Global Economy 8. The Evolution and Development of National Technological Systems9. New Technology and the Future of Work: Employment Restructuring, Organizational Change and the Quality of Jobs.
- ISBN: 978-0-415-26897-4
- Editorial: Routledge
- Encuadernacion: Rústica
- Páginas: 240
- Fecha Publicación: 01/04/2008
- Nº Volúmenes: 1
- Idioma: Inglés