Implementing six sigma and lean: a practical guide to tools and techniques

This is a comprehensive, user-friendly and hands-on book that is a single reference source of tools and techniques for all quality practitioners. Implementing Six Sigma and Lean covers the basics of how to achieve consistently high quality and covers both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects, as well as the on-going drive to achieve and maintain high quality in well-establishedregimes. Case studies are included that encourage the reader to respond in practical situations and provide a good learning resource for courses in qualityand operations management at MBA level. There are summaries of key elements and questions with exercises at the end of each chapter.

• ISBN: 978-1-85617-520-3
• Editorial: Elsevier
• Encuadernacion: Rústica
• Fecha Publicación: 17/10/2008
• Nº Volúmenes: 1
• Idioma: Inglés