Chris Argyris explores why it is that the same conflicts are experienced in organizations, yet the issues are often ignored and never addressed. He shows how our behavior creates these 'organizational traps', and that while much writing on management also shows this, it doesn't focus on how to avoid these traps. Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather thandealt with openly. At the same time, the same arguments often burst out againand again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, when people areasked if things will ever change, they throw up their hands in despair. They feel like victims trapped in an asylum.And people often are trapped. But they are not trapped by some oppressive regime or organizational structure that has been imposed on them. They are not victims. In fact, people themselves are responsible for making the status quo soresistant to change. We are trapped by our own behavior.Researchers and practitioners have often reflected on these things, but thereis a puzzle. On the one hand, there is substantial agreement that these trapsare counterproductive to effective performance. On the other hand, there is almost no focus on how organizational traps can be prevented or reduced.This book argues that whatever theory is used to describe and understand suchorganizational traps should be used to design and implement interventions that reduce and prevent them. Argyris is one of the world's leading management scholars whose work has consistently shed light on organizational problems. Thisbook is essential reading for MBAs, managers, and consultants. INDICE: Introduction Part I: Why we Act Against our own Stated Interests How we Deal with Difficult Situations Actions that Trap us Causes of Traps PartII: How Conventional Approaches Bypass Traps - and What to do about it Leadership and Traps Culture, Leadership, and Traps Strengthening New Approaches Conclusion: Traps and the Human Predicament
- ISBN: 978-0-19-963964-9
- Editorial: Oxford University
- Encuadernacion: Rústica
- Páginas: 224
- Fecha Publicación: 05/01/2012
- Nº Volúmenes: 1
- Idioma: Inglés